FREQUENTLY ASKED QUESTIONS

After a successful payment you will receive an email that provides a google drive link to upload all the necessary files for the edit.

You will also receive a PDF brief that explains the editing process for you convenience!

HOW DOES IT WORK?

HOW LONG UNTIL I RECEIVE MY EDIT?

The first edit is usually sent back to you within 72 hours unless you have paid for a fast track service which will be returned within 24 hours.

WHAT HAPPENS IF I DON’T LIKE MY EDIT?

In the case that you are not satisfied with the edit provided we offer refunds. However we will do our best to get the edit to your liking within reasonable means.